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Servis front-of-house colleague welcoming visitors at a reception desk

Sectors / Hospitality security & cleaning

Hospitality security & cleaning

A discreet security presence. A well-presented venue. A better guest experience.

  • WHY SERVIS

    A service that fits your venue

    Hotels and leisure venues need security and cleaning that work with the guest experience. Servis agrees coverage and duties around arrivals, opening hours, events and quieter periods, balancing a professional presence with the character of the setting.

    • 01

      Protect the welcome

      A discreet security presence that complements the guest experience.

    • 02

      Care for the venue

      Cleaning organised around presentation standards and visitor activity.

    • 03

      Plan around your operation

      Coverage that reflects opening hours, arrivals and seasonal changes.

  • CLIENT STORY / BRAMA HOTEL

    A discreet presence. A confident welcome.

    At Brama Hotel, Servis combines front of house security, guest support and an overnight presence that complements the hotel team.

    Explore the Brama Hotel story →

How we support your sector.

  1. 01

    Front of house and guest support

    Security personnel can support entrances, visitor access and guest enquiries, working alongside your reception or management team. Where overnight coverage is required, responsibilities and escalation arrangements are defined for the venue.

  2. 02

    Cleaning around guest activity

    Cleaning schedules take account of public areas, staff facilities and other spaces within the agreed specification. Tasks, access and timing are planned to fit the venue’s routine and presentation standards.

A service that respects the guest experience.

  1. 01

    Front of house and overnight cover

    Define the balance between welcome, access control and guest assistance. Brama Hotel demonstrates how an agreed security presence can support the venue beyond daytime reception hours.

  2. 02

    Presentation around activity

    Plan cleaning for agreed public areas and staff facilities around opening times and guest movements. Identify seasonal changes and event requirements during service reviews.

See how we prepare and manage your contract →

Services for your environment.

Tell us about the premises, visitor patterns, opening hours and any seasonal changes. Choose security or cleaning individually, or discuss a coordinated contract with dedicated account management.

Security guarding · Commercial cleaning · Front of house and concierge.

Support a secure, welcoming guest experience.

Tell us about your venue, opening hours and guest-facing requirements. We’ll discuss the service that fits.

Discuss your requirements →

Tell us which services you need, where your premises are located and when you would like support to begin. We’ll discuss your operational priorities and agree the next steps.

Security and cleaning are available individually or as a coordinated service package.

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