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Illustrative Servis security officer outside a commercial building

Services / Security guard services

A visible presence.
A considered response.

SIA-licensed security guards for your people and premises across England and the wider UK. Site-specific duties, clear reporting and dedicated account management.

  • SECURITY WITH ACCOUNTABILITY

    Reassurance for people.
    Control for your site.

    Your security team needs to understand what matters at your premises: who should have access, where the risks sit and how to respond when something changes. Servis brings together SIA-licensed personnel, site instructions and dedicated account management to make those responsibilities clear.

    • 01

      Protect people and premises

      A professional guarding presence shaped around your site, operating hours and risk profile.

    • 02

      Stay in control

      Agreed access procedures, patrol duties and escalation routes for the team on the ground.

    • 03

      Understand performance

      Patrol records, incident reporting and management oversight that make the service easier to review.

Security guarding services shaped around your site.

  1. 01

    Access and visitor control

    Entrance and gatehouse duties can include identification checks, visitor and contractor records and directing arrivals. The assignment sets out who can enter, what needs to be recorded and when authorisation is required.

  2. 02

    Patrols and site awareness

    Patrol routes, key areas and checks are agreed around the premises. Officers work to site instructions that identify observations to record and concerns to raise with your team.

  3. 03

    Incident reporting and escalation

    Clear instructions define the officer’s role, the information to record and the people to contact. We agree how urgent issues are escalated and how routine reports reach the right client contact.

  4. 04

    A professional first point of contact

    Security personnel represent your organisation as well as protecting the site. Presentation, communication and interactions with staff, visitors and contractors form part of the agreed role.

  • CLIENT STORY / LIDL REGIONAL DISTRIBUTION CENTRE

    Security that keeps distribution moving.

    A major framework agreement connecting access control, site monitoring, first response and traffic management around Lidl’s regional distribution operation.

    Explore the Lidl Regional Distribution Centre story →

Security shaped around your environment.

Different sites place different demands on the security team. Explore the priorities and service arrangements relevant to your operation.

Prepared people. Visible management.

Before delivery begins, we agree the coverage, responsibilities and site briefing. Supervision and management visits support the team during the contract, with a named account relationship for reviewing the service and discussing changes.

  1. 01

    At the start

    Confirm duties, access permissions, induction, key contacts and reporting arrangements. Any site-specific requirements are identified before the service is agreed.

  2. 02

    During delivery

    Review patrol and incident information, management observations and the issues raised by your site team. The contract defines the reporting and review arrangements.

  3. 03

    When needs change

    Discuss new risks, building use, working hours or portfolio changes with the account team so that coverage and instructions can be reviewed.

Ready for the first shift.

Define the duties, prepare site instructions and establish the handover and escalation arrangements before officers take up their posts.

Moving to Servis →

Specialist support where it fits.

Explore K9 security for suitable sites or front of house security for a welcoming, controlled reception. Our accreditations and standards page explains the credentials relevant to your procurement process.

Security guard services across England and the UK.

Appoint guarding for one building or coordinate a contract across England and the wider UK. Share the postcodes, operating hours and duties for each site so that staffing, supervision and reporting can be planned around the whole contract.

Explore all services → · UK service coverage → · Accreditations & standards →

London · South East · South West · East of England · West Midlands · East Midlands · North West · North East · Yorkshire · Scotland · Wales · Northern Ireland

Planning your service

How is the guarding specification agreed?

We discuss the premises, working hours, access arrangements and risks with your team. Site surveys and risk assessments inform the proposed coverage, duties, patrol routes and escalation arrangements.

How will we know what is happening on site?

Reporting arrangements are agreed for the contract. Patrol records, incident reports and management visits support service reviews, with a clear route for raising concerns or requesting a change.

Can you work alongside our existing systems and teams?

We establish the duties and permissions required to work with your site team and existing security arrangements. Any monitoring responsibilities, system access and specialist requirements must be agreed within the assignment.

Can you support a change of provider or several sites?

Yes. We discuss the transition, locations and intended start date, then agree site instructions, staffing and communication arrangements. A dedicated account relationship supports coordination across the contract.

What affects the cost of a security guard contract?

The proposal depends on the number of posts, hours of cover, duties, site location, supervision and any additional training or equipment requirements. Share your specification and preferred start date so we can prepare a scope that reflects the actual assignment.

How do we choose the right security company?

Compare the duties and cover proposed, personnel requirements, supervision, incident reporting and mobilisation plan. Ask how the provider will manage absences, communicate with your team and review performance. Review our accreditations and standards, or see how we organise security at a Lidl distribution centre and security mobilisation at 100 Kensington.

Plan the right security for your site.

Tell us about your premises, access arrangements and required coverage. We’ll discuss a service shaped around your risks and priorities.

Discuss your requirements →

Tell us which service you need, where your premises are located and when you would like support to begin. We’ll discuss your site, operating hours and priorities, then agree the next steps for an individual service or combined contract.

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